If you have changed the operating system OS , download and install the latest version of the wireless network device driver and the HP Wireless Assistant for your model and OS. Wireless network properties security tab. Encryption type Additional feature of some types of security. I see that you are having some wireless problems. I’m having the same problem, and when I used that link it just went to the main HP support page You can remain connected to the Internet, a printer, and share the network with more than one computer while enjoying the mobility of your notebook computer. A wireless or WiFi network provides all the functions of a wired network, while also giving you the flexibility to be in different locations within the radio-signal network.

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I have had this problem a couple times, and each time I had to restart my entire computer and reinstall everything before I could connect again. The Virtual Agent is currently unavailable. Click Turn On to enable the device.

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Do you have this issue just on your home network or other networks as well? I never get any error messages, and it’s not just my home network, this has happened to me when I am at school and at home.


Is it just your new network you are having problems with? Didn’t find what you were looking for?

Message 2 of Message 9 of Message 5 of Network name and security information. Setting up WiFi network for the first time The first time you connect to a specific WiFi network, you must enter all the configuration information to establish the connection.

This topic has been locked due to inactivity for a long period of time. I’m having the same problem, and when I used that link it just went to the main HP support page Message 4 of If you have only tried with the one network take to a friend’s, work or a coffee shop with free wifi so we can eliminate your network as a problem. All forum topics Previous Topic Next Topic. Turn the wireless device power onand then click the network icon in the toolbar to display a list of available wireless networks.

Follow the steps below to set up your WiFi connection. Modify your browser’s settings to allow Javascript to execute.

How does HP install software and gather data? If the HP Wireless Assistant is not listed in the search results, use another computer to download it from the Drivers and Download page for your HP product.

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You can change values such as protection type and passphrase on the Security tab. Do you ever get an error message at all? Welcome to the HP Forums!


When you have finished managing your settings, click OK. A wireless adapter is built into to most notebook computers and is identified by a wireless icon located on the front or side of the case, above the keyboard, or on one of the function keys. This page requires Javascript. See your browser’s documentation for specific instructions. Message 10 of What do you have listed in paavilion Device Manager under Network Devices?

Manually connect to a wireless network.

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Managing your wireless network connection If you have problems re-connecting to a network, or if you need to change some of the settings, such as the password, follow these steps to open the Network and Sharing Center. For most computers, there is an LED light that glows blue when the wireless device is turned wireess and enabled, and glows orange when off or disabled. See Managing your wireless network connection.

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