Yes, my password is: This thread is locked. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Laptop is a 4 year old Alienware M with the Intel Centrino 2. I just don’t know what to try, to get them to come back on-line. Ok sorry for the multiple posts. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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This site in other languages x. I installed the file and they still are just acting as USB 1.

If the Enhanced controller hardware was once detected but is no longer detected, I would think it should now be a Windows “ghost” device. So I am thinking they were related, I just have no idea how to fix it.

DCMJan 7, Thanks for marking this as the answer. I really don’t want to have to reload the OS again, because it is becoming quite time consuming.

828001g a USB2 or Enhanced controller now appear? Jul 22, Messages: How satisfied are you with this reply? Let me know if anything else is relevant and needed. Hi teedoff00 Sorry to say i’m kinda stumped Thanks for your feedback, it helps us improve the site.


Please identify this type of file My motherboard has 2 USB ports and there is an additional card installed.

Intel USB Driver for Windows 7 (Windows) – Download

Tell us about your experience with our site. If you’re not already familiar with forums, watch our Welcome Guide to get started. No, create an account now. Laptop is a 4 year old Alienware M with the Intel 82801b 2.

It give me the message of “this device is a high-speed USB 2. See this MS KB. Is there uwb way to tell which devices are USB 2. External hard drive dock no longer being recognized as USB 2. You kntel log in or sign up to reply here. Tech Support Guy is completely free — paid for by advertisers and donations.

This was taken from a listing produced by the system information program.

Intel(R) 82801G (ICH7 Family) USB Universal Host Controller – 27C8 is not working properly

When I had the critical error, and removed the back-up battery for the bios and got the system back up and running with another ysb I started have the problems with the USBs. You can use SIW to find out what motherboard you have I am guessing the drivers are up to date because it worked fine with the reload essentially “out of the box” even though this would mean a 4 year old configuration like July Are you looking for the solution to your computer problem?


Your name or email address: OK what OS are you using inyel what service pack is installed? Fireflycph Dec 26, at 5: Any help would be greatly appreciated! Yes, my password is: This site uses cookies to help personalise content, tailor your experience and to usbb you logged in if you register.